（一）用语文明。在值勤中与人攀谈时，态度要和蔼，语气要密切，言辞要得体，给人以规矩表现。保安员值勤文明用语许多，如查抄验证时，应说“请出示您的证件”；须举行登记时说“贫苦您登记一下”；如遇对方不友爱时说“请不要负气，有话好好说”；遇对方表现谢谢时， 应说“不消谢， 这是我们应该做的”等等。
(1) culture of language. When talking to people on duty, the attitude should be kind, the tone should be close, the words should be appropriate, and the people are behaved with the rules. The security guards on duty as many civilized language, check verification, should say "please show your certificate"; registration shall be held that "poor you register"; in case of the other kind said "please don't be so good"; the other case for, say "no thanks this is what we should do," etc..
(two) be generous in sitting posture. In the duty, the sitting posture should be spread, natural and generous. Sit at the upper body should be straight, not bent, not hanging shoulder, swing leg, foot, shaking body, knees should not casually pull together, hands help desk and chair, with them, should sit straight and two head up each other, is full of energy.
(three) the standing position is dignified. When on duty should stand, abdomen, straight waist, chest, shoulders later flat, arms drooping naturally, keep the body upright, give a relaxed natural feel, show the security guards of the majestic. Don't stand Eastern slanting West evil, arched dormer.
(four) walk properly. When walking, standing tall, back straight, straight legs with beat generation line, pachyrhizus forward pace should be natural and appropriate. Walking in the public places, to obey the traffic rules; pedestrians between standing and to be humble; pull over them; two people walk not goujiandabei; dress when walking, don't eat anything, smoking and hand in the pocket inside.
(five) the speech is natural. No matter in any place, the guard should be honest, natural, and gentle. Greetings make careful use of the language of the rules. Don't put on airs, laughing out loud, shouted the little.
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